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Trusted by leading ISVs and ecosystem partners

zscaler
cyble
Accounox
britive
broadcom
CloudBees
New Relic
Seclore
teradata
altair
avaamo
conviva
elastic
lavelle_network
piramal
qyuki
smfg
truveris
zscaler
cyble
Accounox
britive
broadcom
CloudBees
New Relic
Seclore
teradata
altair
avaamo
conviva
elastic
lavelle_network
piramal
qyuki
smfg
truveris
zscaler
cyble
Accounox
britive
broadcom
CloudBees
New Relic
Seclore
teradata
altair
avaamo
conviva
elastic
lavelle_network
piramal
qyuki
smfg
truveris
zscaler
cyble
Accounox
britive
broadcom
CloudBees
New Relic
Seclore
teradata
altair
avaamo
conviva
elastic
lavelle_network
piramal
qyuki
smfg
truveris
RAG Applications

Retrieval Architecture Is the Foundation of Every Accurate RAG System 

We design the retrieval pipeline, chunking strategy, and evaluation framework before anything else, so the system returns accurate, grounded answers in production. 

RAG application capabilities

Good retrieval is what makes a RAG system trustworthy. Here's how we build, govern, and validate it.

Designing the end-to-end retrieval pipeline first: retrieval strategy, chunking approach matched to content type, and the reranking layer that ensures the most relevant content reaches the model, not just the most similar-sounding content.

Ingestion pipelines connecting document repositories, databases, and internal systems to the retrieval layer, with incremental updates so the knowledge base stays current without a full re-index every time a document changes.

Selecting the embedding model and vector database configuration matched to query volume and latency needs, with hybrid search combining vector similarity and keyword matching to catch what semantic search alone misses.

Permission inheritance from source systems so the application returns only documents a user is authorized to see, with audit logging and PII redaction built in, not added after a compliance review.

RAG systems where retrieval is dynamic, deciding what to retrieve and from where based on the query, with multi-step retrieval for complex questions that need information gathered from more than one source.

Extending retrieval beyond text to tables, images, and mixed-format documents, so the right answer still surfaces when the information isn't sitting in a paragraph.

Evaluation frameworks measuring retrieval accuracy and answer faithfulness as ongoing, numeric scores, not one-time spot checks, so a quality drop gets caught the moment a change causes it.

Deploying with the cost, latency, and reliability instrumentation production systems need, tracking hallucination rate and retrieval quality, and alerting the moment a data source change silently breaks accuracy.

Using a knowledge graph alongside vector search for questions that need connected reasoning across documents, not just similar wording, returning an answer grounded in real relationships, not a lucky match.

Running the full RAG stack on your own infrastructure, ingestion, embedding, and the model itself, for teams with data residency needs, IP protection concerns, or high-volume costs that make third-party APIs impractical.

Building Graph RAG on a single engine instead of pairing separate vector and graph databases. No content stored twice, no sync pipeline, one query instead of two. Connects to Java and Spring Boot apps like a native database, no extra vendor SDK required.

Structure-aware retrieval using an owned, in-house implementation, no third-party licensing. The index navigates a document's own headings and sections, and an LLM reasons over that structure to find the right part, without embeddings or a vector database.

Turning the retrieval layer into something people actually use: a chat assistant in Slack, Teams, or your website. Beyond answering questions, it can check a status, update a record, or open a ticket, in the same conversation, with memory across sessions.

RAG architecture and pipeline design
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Retrieval First

Retrieval strategy
designed before any code

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Content-Fit Chunks

Chunking matched
to your content type

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Reranked Results

Most relevant content
reaches the model

Data ingestion and knowledge
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All Sources Linked

Documents, databases,
and internal systems

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Always Current

Knowledge base stays
current automatically

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No Full Re-Index

Incremental updates
without full re-indexing

Embedding model selection and vector database architecture
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Right Model Picked

Embedding model
matched to your workload

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Hybrid Search

Vector and keyword
search combined

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Latency Matched

Configuration tuned
to query volume

Access control and data governance
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Permission Aware

Users see only what
they're authorized to

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Audit Logged

Every retrieval and
generation event logged

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PII Redacted

Sensitive data stripped
before it surfaces

Agentic RAG design
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Dynamic Retrieval

System decides what
to retrieve per query

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Multi-Step Queries

Complex questions gather
from many sources

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Source Selection

Right source chosen,
not just first match

Multimodal RAG
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Beyond Text

Tables, images, and
mixed-format documents

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Tables and Images

Answers found outside
plain paragraphs

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Format Agnostic

Retrieval works
regardless of file format

RAG evaluation and quality measurement
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Scored Always

Accuracy and faithfulness
scored numerically

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Accuracy Measured

Quality measured
against real usage

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Regression Caught

Drops caught the moment
a change causes them

Production deployment and observability
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Cost Visibility

Cost and latency
tracked per query

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Quality Monitored

Hallucination rate
monitored in production

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Silent Breaks Seen

Alerts when a data
change breaks accuracy

GraphRAG and knowledge graph retrieval
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Connected Logic

Knowledge graph
alongside vector search

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Relationship Aware

Answers grounded
in real relationships

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Multi-Hop Answers

Questions spanning
multiple documents

RAG with self-hosted LLM
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Fully Self-Hosted

Full stack runs on
your infrastructure

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Data Stays Put

Meets data residency
and IP requirements

image

Predictable Cost

No per-token costs
at high volume

Single-engine graph and vector retrieval
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One Engine

Graph and vector
in one database

image

No Sync Pipeline

No duplicate storage,
no sync overhead

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Java Native

Connects to Java and
Spring Boot natively

Vectorless Retrival
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No Vector Database

Retrieval without
embeddings entirely

image

Structure Aware

Navigates document
headings and sections

icon

Owned In-House

In-house build, no
third-party licensing

Custom knowledge bots
Image

Real Interface

Chat assistant in
Slack, Teams, or web

icon

Beyond Q&A

Checks status, updates
records, opens tickets

image

Session Memory

Returning users continue
where they left off

 

Ready to See What Accurate RAG Looks Like on Your Data?

We'll show you a working retrieval pipeline!

Built for Complexity. Engineered for Scale.

Building the technology capabilities that underpin enterprise scale and resilience.

Our Technology Ecosystem

zscaler
cyble
Accounox
Zscaler
cyble
Accounox
zscaler
cyble
Accounox
Zscaler
cyble
Accounox

Built for Answers That Have to Be Right

description

Whether you're in fintech, healthcare, legal, or cybersecurity, we build retrieval systems that ground every answer in your real data. We work with engineering leads, product owners, and data engineers who can't afford a confident wrong answer.

VP Engineering, CTO

Leaders responsible for AI systems the business can rely on.

Head of Product, Product Managers

Owners who need AI features that genuinely work for real users.

Data Engineers, AI/ML Engineers

Engineers building and maintaining the technical layer AI systems run on.

FinTech, HealthTech, LegalTech, Cybersecurity, Hi-Tech

Industries that depend on reliable, secure intelligent systems.

FAQs: Questions Worth Asking Before Making a Technology Decision

Strategic guidance to help technology leaders navigate complex technology questions, evaluate approaches, and address what matters most.

Yes. Opcito can build production-ready RAG applications around your enterprise data, including retrieval architecture, data ingestion, chunking, reranking, evaluation, access control, deployment, and observability. The system can be designed around your actual data sources, user permissions, latency requirements, and production workloads rather than treating RAG as a simple chatbot implementation.
 

Opcito can assess and improve the retrieval layer by reviewing your chunking strategy, retrieval method, reranking, embeddings, and evaluation approach. We can also introduce measurable retrieval and answer-faithfulness metrics to identify where accuracy is being lost and continuously detect quality degradation after changes.

Yes. Opcito can build ingestion pipelines that connect document repositories, databases, and internal systems to the RAG retrieval layer. Incremental updates can keep the knowledge base current when documents change without requiring the entire knowledge base to be re-indexed.

Opcito can implement permission inheritance from the original source systems so users retrieve only information they are authorized to access. The RAG architecture can also include audit logging and PII redaction as part of the solution rather than adding governance controls after deployment.

Yes. Opcito can select an embedding model and vector database configuration based on your query volume, retrieval requirements, and latency targets. Where appropriate, we can also implement hybrid search that combines vector similarity with keyword matching to retrieve information that semantic search alone may miss.

Bring Us Your Hardest Retrieval Problem

We'll tell you exactly what it takes to solve it.